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Shipping Policy

Shipping & Delivery

At CuddlPets, we take pride in sharing our passion for pet fashion with a curated global community. To ensure premium service and reliable delivery, we currently specialize in shipping to the United States, Canada, Singapore, and Hong Kong.

Every order is meticulously processed and quality-checked at our Guangzhou Design Studio. Whether it’s one of our handcrafted pieces or a curated accessory, we ensure it meets our high standards before it begins its journey to you.

1. Shipping Rates

We are pleased to offer FREE Express Shipping on all orders to our supported destinations. No minimum purchase is required.

2. Delivery Estimates

We partner with top-tier international carriers to ensure your pet’s new outfit arrives safely:

Destination Estimated Time
United States / Singapore / Hong Kong 7 – 12 Business Days
Canada 8 – 15 Business Days

3. Order Processing

Orders are typically processed and prepared for dispatch within 1-3 business days. You will receive a confirmation email with a tracking number as soon as your package is on its way.

4. Tracking Your Order

All CuddlPets shipments are fully trackable. You can follow your package’s journey via the link provided in your shipping confirmation email.

5. Customs & Duties

Please note that customers are responsible for any local customs fees or import taxes that may apply upon arrival. CuddlPets is not responsible for delays caused by customs processing.